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Is your plumbing system experiencing issues, such as leaky pipes that require fixing or replacement? If you’re in the Logan and Cache Valley area in Utah, you’ve landed in the right place. Apex Plumbing is here to offer insights into crucial considerations when seeking professional plumbing services. If you find this blog post helpful, feel free to continue scrolling for more information.

When dealing with plumbing problems, it’s crucial to entrust the job to a reliable plumbing company. Selecting a plumber with the right skills, experience, and knowledge of plumbing systems is essential. Wasting money on a plumber who makes mistakes and exacerbates the plumbing issue is something you’d want to avoid.

Before finalizing your decision on a plumbing company, consider the following tips to ensure you hire the right professionals for your plumbing problems:


If you are considering hiring a plumbing company, it’s essential to conduct thorough research on available options in your local area.

For those situated in the Logan and Cache Valley region of Utah, one noteworthy option is Apex Plumbing. As a family-owned business, Apex Plumbing is led by Howard Kunz, a second-generation plumber.

His journey in the plumbing industry began at the age of 5 when he started assisting his father. This involvement continued throughout his high school years, culminating in the acquisition of his first Idaho journeyman license in 1989.

Check Licenses, Insurance, and Certifications

Before finalizing your decision to hire a plumbing company, it is crucial to verify their credentials. Ensure that the company holds the necessary licenses and certifications for the job. Request to see these documents to confirm their validity. Additionally, inquire about their insurance coverage to safeguard against any unforeseen incidents during the course of their work.

Inquire About Experience

When selecting a plumbing company, inquire about their experience in the industry. Gain insight into the duration they have been providing plumbing services. Evaluate their responses to assess their depth of plumbing knowledge.

Ask about the number of clients they have served over the years and whether there have been any complaints related to their plumbing services.

Seek out information on the size of their team, including the number of plumbers working under their company. Understanding their experience will help you make an informed decision based on their track record and expertise.

Check Client Reviews

Before deciding on a plumbing company, it’s crucial to examine client reviews. Most plumbing companies maintain a presence on websites or social media platforms. Take the time to peruse these reviews, encompassing both positive and negative feedback.

If there is an abundance of negative reviews, it might be prudent to explore alternative companies. Be cautious if a website boasts solely positive comments without any negative feedback, as it could potentially involve fabricated reviews from fictitious clients.

Request a Quote

Prior to finalizing your choice of a plumbing company, it’s essential to understand the cost of their services. Request a detailed quote for the repair or replacement of your plumbing system, especially if you’re dealing with issues such as leaking pipes or clogged drains.

Obtaining an estimate beforehand will provide you with a clear understanding of the expected service charges. It’s noteworthy that homeowner’s insurance often covers damage resulting from leaking plumbing systems and water damage to appliances.

Inquire About Charge Rates

When engaging a plumbing company, inquire about their charging structure, whether it is an hourly rate or a flat rate. Flat rates offer a fixed cost, providing transparency in payment expectations. Hourly rates, on the other hand, may fluctuate based on the duration of the job. For straightforward tasks with a quick completion time, opting for an hourly rate may be appropriate.

However, if the plumbing issue requires extensive work, a flat rate may offer a more predictable cost. Before entering into any agreement, familiarize yourself with the scope of work and the anticipated completion time.

Inquire Regarding Warranty

Prior to hiring a plumbing company, it is essential to inquire about their warranty and contract details, particularly in the event of any issues arising during their services. What provisions are in place if accidents or mistakes occur? Will they cover expenses if something is inadvertently damaged?

Reputable plumbing companies, confident in the quality of their work, are generally willing to offer warranties. For instance, they may provide a 6-month to 1-year warranty to ensure coverage for their products and services. Once you’ve discussed the warranty terms, ensure they are explicitly stated in the contract before you proceed to sign the agreement.

Ask About the Assigned Plumber

Before committing to an agreement, inquire about the specific plumber who will be working in your home. Will it be a team of plumbers or an individual? This ensures that the assigned plumber possesses the requisite skills, experience, and knowledge to effectively address your plumbing needs.

Inquire About Payment Due Date

Seek clarity on the payment due date for the plumbing services you plan to avail of. Is a partial payment required upfront? Do they follow a pay-as-you-go system or operate on a per-week basis? For minor plumbing issues requiring quick fixes, explore the possibility of paying the total cost at the end of the workday.

Be cautious if a plumbing company requests the full amount upfront, as this could potentially be a red flag for fraudulent practices. Consider paying a reasonable percentage upfront, but never the entire amount, to protect against potential scams and safeguard your hard-earned money.

Ask About Parts and Supplies

If your plumbing system requires the replacement of specific parts, inquire whether the plumbing company has these parts in stock. If not, you can purchase them at a hardware store, enabling the plumbing professionals to promptly begin the repair process.

Inquire About Cleanup Inclusion

Plumbing projects often result in messiness. Check with the plumbing company to ascertain if cleanup is included in their service. While some contractors incorporate cleanup into their offerings, others may leave the mess for you to handle. It’s important to note that some plumbing companies may charge additional fees for cleanup services.

Check for Emergency Services

Find out if the plumbing company provides 24-hour emergency services. Emergencies such as burst pipes in the middle of the night or sudden water drainage issues during a shower may arise. Emergency plumbing services can incur additional costs, so it’s wise to be prepared for potential expenses in such situations.

Ensure Permit Acquisition

Before commencing any plumbing work, permits are typically required. Confirm with the plumbing company whether they can obtain the necessary permits for the job, ensuring compliance with regulations.

Looking for plumbing services in the Logan and Cache Valley area in Utah? Count on Apex Plumbing, offering a range of services including Drain Services, Toilet Repair, Water Heater, and Faucet Repair. If you’re interested in hiring our services, don’t hesitate to reach out. Give us a call at 435-213-7146 or send an email to What are you waiting for? Contact us today!